brightivores™ is owned and operated by Shanghai Zhenggongying Network Technology Co., Ltd.

By accessing brightivores.com, creating a customer account where available, or placing an order, you agree to these Terms and Conditions and the store policies applicable to your use or transaction.

If you do not agree to these Terms, please discontinue use of the website and do not submit an order.

To make a purchase, you must be at least 18 years old or have reached the legal age required to enter into a binding purchase agreement in your jurisdiction.

If you have not reached the applicable legal age, you may use the store only with the involvement and permission of a parent or legal guardian.

If customer-account functionality is available and you create an account, you are responsible for providing accurate information and for protecting the confidentiality of your login credentials.

Please notify us promptly if you believe your account has been accessed or used without authorization.

We make reasonable efforts to present product descriptions, photographs, dimensions, materials, included accessories, pricing, and availability accurately.

brightivores™ focuses on picnic baskets, picnic blankets, tableware, outdoor dining sets, and related outdoor lifestyle products.

The appearance of colors and finishes may vary because of photography, lighting, screen settings, device calibration, and other reasonable factors.

Where a product listing states that photographs are representative, the item received may show reasonable visual variation from the exact item shown in product imagery.

Submitting an order constitutes an offer to purchase the products included in that order.

An automated order confirmation acknowledges that the order request has been received, but does not necessarily mean that the order has been finally accepted or dispatched.

Payment verification, inventory review, fraud-prevention checks, address review, and fulfillment checks may be required before an order is accepted or shipped.

We may refuse, limit, or cancel an order where reasonably necessary because of:

• Payment failure or unsuccessful verification.
• Suspected unauthorized, fraudulent, abusive, or unlawful activity.
• Unavailable inventory.
• An obvious or material pricing, description, or product-information error.
• Shipping, legal, or destination restrictions.
• An inability to fulfill or deliver the order.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded.

Prices, currency, shipping charges, applicable taxes, discounts, and the final order total are displayed during the shopping and checkout process.

Before submitting payment, you are responsible for reviewing the applicable products, quantities, shipping information, discounts, taxes where applicable, and final order total.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable transaction.

Additional information is available on our Payment & Security page.

Orders are normally processed within 2–4 business days after payment confirmation and applicable order review.

During holidays, promotional periods, seasonal peaks, or unusually high order volume, processing may require up to 5 business days.

For standard shipping to supported United States destinations, estimated carrier transit time is generally 10–15 business days after dispatch.

Delivery estimates are expected ranges and are not guaranteed arrival dates.

Full details are available in our Shipping Policy .

Eligible products may be returned within 30 calendar days after confirmed delivery, subject to the applicable return conditions.

Once an approved return has been received, inspected, and approved, the eligible refund will normally be initiated to the original payment method within 5–10 business days.

The customer's bank, card issuer, or payment provider may require additional time to post the credit.

No restocking fee is charged for an approved return.

Full details are available in our Return & Refund Policy .

Please inspect your order promptly after delivery.

If an item arrives damaged, defective, incomplete, incorrect, or materially different from the item ordered, please contact us within 7 calendar days after delivery.

Include your order number and relevant photographs or videos showing the product, issue, packaging, and shipping label where appropriate.

After the matter has been reviewed and confirmed, we will provide the applicable resolution.

Requests to change or cancel an order should be submitted as soon as possible after the order is placed.

We will make reasonable efforts to assist before fulfillment begins, but a change or cancellation cannot be guaranteed after processing, packing, shipment preparation, or dispatch has started.

No cancellation fee is charged when an order is successfully cancelled before fulfillment.

Promotional offers and discount codes may be subject to expiration dates, eligibility requirements, minimum purchase amounts, product exclusions, availability, usage limits, or other terms presented with the applicable offer.

Unless otherwise stated, promotions cannot be redeemed for cash and may not be combined with other offers.

Customers should confirm that the intended discount appears in the order total before completing payment.

Products should be used lawfully and in accordance with the applicable product description, care instructions, dimensions, materials, warnings, and intended purpose.

Picnic baskets, outdoor tableware, blankets, storage pieces, and accessories should be handled with reasonable care, particularly during transport and outdoor use.

Glass, ceramic, metal, cutlery, serving pieces, or other hard components should be handled carefully and kept appropriately secured during transportation.

Customers are responsible for supervising children and pets around breakable, sharp, heavy, or small detachable components.

Customers interested in unusually large quantities, wholesale purchasing, hospitality, event use, corporate gifting, or commercial resale should contact us before placing an order where appropriate.

Purchasing products for resale does not authorize any person or business to represent itself as an official brightivores™ distributor, representative, agent, partner, or authorized retailer without prior written permission.

The brightivores™ name, branding, website design, graphics, photographs, text, product presentation, original website content, and other proprietary materials are owned by or licensed to the store operator and may be protected by applicable law.

You may use the website for personal shopping and other lawful, non-commercial purposes.

Store content may not be unlawfully copied, republished, modified, distributed, reproduced, or commercially exploited without permission.

If the website allows you to submit a review, photograph, comment, or other content, you are responsible for ensuring that the submission is accurate, lawful, and does not violate another person's rights.

By voluntarily submitting content for publication, you grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, display, and use that content for operating, promoting, and improving the store, subject to applicable law and our Privacy Policy.

We may decline or remove content that is unlawful, fraudulent, threatening, abusive, misleading, infringing, contains sensitive personal information, or is unrelated to the relevant product or service.

You may not use the website to:

• Commit fraud or engage in unlawful activity.
• Submit false, misleading, stolen, or unauthorized payment information.
• Interfere with website security, operation, or availability.
• Introduce malicious code or attempt unauthorized access.
• Collect information about other users without authorization.
• Infringe intellectual property, privacy, or other legal rights.
• Misrepresent your identity or your relationship with brightivores™.

We may restrict access, cancel affected orders, or take other reasonable action when prohibited conduct is identified.

Our store uses Shopify and may rely on third-party payment, shipping, fulfillment, analytics, communication, hosting, advertising, and other service providers.

The website may also contain links to third-party websites or services. Their products, services, content, availability, terms, and privacy practices are governed by their own policies where applicable.

We are not responsible for delay or failure caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier interruptions, transportation restrictions, labor disruptions, customs delays, government action, infrastructure failure, widespread technical outages, or similar events.

Where such an event affects an order, we will make reasonable efforts to communicate available information and provide an appropriate solution under the circumstances.

To the extent permitted by applicable law, the website and store services are provided without warranties beyond those expressly stated or legally required.

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website, a transaction, or product use where such limitations are legally permitted.

Nothing in these Terms excludes or restricts consumer rights, remedies, warranties, or liabilities that applicable law does not permit to be excluded or restricted.

These Terms and purchases made through the store are subject to applicable law, including mandatory consumer-protection rights that may apply based on the transaction or customer's location.

If a dispute arises, we encourage customers to contact customer support first so both parties can attempt to resolve the matter in good faith.

Nothing in this section prevents either party from exercising rights or remedies available under applicable law.

If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

A delay or failure to enforce a provision does not necessarily waive the right to enforce that provision or another provision at a later time.

We may revise these Terms when our services, business practices, technology, products, store policies, service providers, or applicable requirements change.

The current version will be posted on brightivores.com with an updated revision date.

Unless applicable law requires otherwise, the version in effect when an order is submitted generally applies to that transaction.

For questions regarding these Terms, an order, or another store-related matter, contact:

service@brightivores.com

Please include your order number where relevant and provide enough information for our customer-care team to understand your request.

We aim to respond within 1–2 business days.