Payment & Security

BRIGHTIVORES™ · SECURE CHECKOUT

Simple checkout. Thoughtful security.

This page explains how payment options, order totals, transaction authorization, checkout security, and payment-related questions are handled when you shop through brightivores.com.

SECURE CHECKOUT

Processed through protected checkout

Payment is handled through Shopify checkout together with applicable enabled payment providers.

ORDER TOTAL

Review everything before payment

Your final checkout displays the applicable product prices, shipping, discounts, taxes, and order total before payment is submitted.

PAYMENT OPTIONS

Available methods appear at checkout

Payment options can vary by location, currency, device, and the payment services available for your order.

A clear checkout, from basket to order.

When you place an order through brightivores.com, the payment options currently available to you are shown during checkout.

Available methods can depend on your location, currency, device, order details, and the payment services enabled for your transaction. Please use one of the methods displayed during checkout and follow the instructions shown on screen.

We recommend reviewing your products, quantities, delivery information, discounts, shipping charges, and final order total before completing payment.

AT CHECKOUT

What you can expect before placing your order.

The checkout process is designed to give you a clear view of your order before payment is submitted.

01

Review Your Pieces

Confirm your picnic baskets, blankets, tableware, sets, quantities, and variants.

02

Confirm Delivery

Review your shipping information and applicable delivery options before paying.

03

Check Your Total

Review applicable shipping charges, taxes, discounts, and the final amount.

04

Complete Payment

Select an available payment method and follow the secure checkout instructions.

CHECKOUT SECURITY

Your payment belongs in the checkout — not in an email.

Checkout transactions are processed through Shopify and the applicable payment services involved in your purchase. These systems use security measures intended to protect payment and transaction information during processing.

brightivores™ does not ask customers to send complete payment credentials through ordinary customer-service emails or messages.

Security reminder

Please do not email us your complete credit or debit card number, card security code, online banking password, or other full payment credentials.

SECTION 01

Payment Methods

The payment methods currently available for your order are displayed during checkout. Available options may vary depending on your location, currency, device, order details, and the payment services enabled for the transaction.

Please select one of the payment methods shown at checkout and follow the applicable instructions to complete your purchase.

Please note: A payment method not displayed during checkout is not necessarily available for that particular order.

SECTION 02

Payment Authorization & Verification

Orders may be subject to payment authorization, identity verification, transaction screening, or fraud-prevention review before an order is accepted, processed, or fulfilled.

A bank, card issuer, payment service, or other financial institution may request additional verification, decline a payment, or temporarily authorize an amount on your account.

Decisions and authorization-hold periods controlled by financial institutions or payment providers are outside the direct control of brightivores™.

SECTION 03

Checkout Security

Checkout is processed through Shopify together with the applicable payment services enabled for the transaction.

Payment information is handled through the systems used by Shopify and/or the applicable payment provider involved in processing your transaction.

For your protection, never send complete card numbers, card security codes, online banking passwords, or other sensitive payment credentials to our customer-support email.

SECTION 04

Prices & Final Order Total

Before payment is submitted, checkout displays the applicable product prices, shipping charges, discounts, taxes where applicable, and the final amount payable for your order.

Prices and currency are shown during the shopping and checkout process. Please review the currency and final total displayed at checkout before completing payment.

You are responsible for reviewing your products, quantities, delivery information, discounts, and final order amount before submitting payment.

SECTION 05

Bank & Currency Charges

Your bank, card issuer, payment provider, or financial institution may separately apply foreign-exchange, international-transaction, currency-conversion, or other financial service fees.

These charges, when applicable, are determined and collected by the relevant financial institution or payment provider and are not fees charged by brightivores™.

SECTION 06

Discount Codes & Promotions

Valid discount or promotional codes should generally be entered before checkout is completed. Please confirm that the intended discount appears in the order total before submitting payment.

Promotions may be subject to eligibility, expiry dates, minimum purchase requirements, product exclusions, usage limits, availability, or other terms shown with the applicable offer.

SECTION 07

Declined, Pending or Duplicate Charges

If a payment is declined, please first review the billing information entered during checkout and contact your bank or payment provider if necessary.

A pending amount may represent a temporary payment authorization rather than a completed charge. The timing of pending authorizations is generally determined by the applicable bank or payment provider.

If you believe you were charged more than once for the same order, contact service@brightivores.com with your order number and a description of the issue.

For your security, please redact or omit complete card numbers, security codes, bank login credentials, and other sensitive payment information when contacting us.

SECTION 08

Order Confirmation

After an order is successfully submitted, an order confirmation will normally be sent to the email address provided during checkout.

If you do not receive an order confirmation, check your spam or junk folder and confirm that the email address supplied during checkout was entered correctly.

You may also contact our customer-care team for assistance.

SECTION 09

Payment Questions

If you believe a payment was processed incorrectly or you have another checkout-related question, contact service@brightivores.com.

Please include your order number where available and a clear description of the issue so our customer-care team can review your request more efficiently.

Do not include complete credit card, debit card, bank account login, or other sensitive payment credentials in your email.

Need help with a payment?

Contact brightivores™ customer care with your order number and a clear description of the issue. We aim to respond to customer inquiries within 24 hours.

Email Customer Care
COMPANY DETAILS

Business Information

The following information identifies the legal business responsible for operating the brightivores™ online store.

Brand Name brightivores™
Legal Company Name Shanghai Zhenggongying Network Technology Co., Ltd.
Legal Representative Long Guorong
Website brightivores.com
Business Address Room 101, Building 6, No. 2222 Huancheng Road, Juyuan New Area, Jiading District, Shanghai, China
Customer Support Email service@brightivores.com
Customer Support Phone +86 181 4673 6302
Customer Service Hours 8:00 AM – 10:00 PM
Unified Social Credit Code 91310114MAKCNHCC0P

Choose the pieces. Review the details. Checkout with confidence.

brightivores™ keeps the payment experience simple so you can spend less time at checkout and more time planning the moments that come after it.